With 20 years of tech experience in banking and FinTech, I lead the AI division at Backbase.

A well-architected CDP can also serve as a foundation for advanced AI applications, such as generative AI and machine learning.

Ultimately, AI is a tool that amplifies human capabilities, a catalyst for innovation and creativity. By harnessing the power of AI responsibly, we can unlock new possibilities and shape a future where technology enhances human potential.

The hyperbole surrounding AI's potential is obscuring its practical applications. Leaders must elucidate AI's capabilities, eschewing technical jargon, and centering discussions on tangible business challenges and attainable use cases.